Your privacy (Privacy Statement)
WWF-Australia values and respects individuals' rights to privacy. If our privacy policy changes, we will post these changes prominently and immediately. Your continued use of this site following the advice of any changes to this policy will mean you accept those changes.
Our commitment and philosophy
- WWF values and respects the right to privacy of all individuals and organisations.
- WWF does not collect any personal information about our supporters and web visitors, except that which is knowingly and specifically supplied.
- WWF is committed to ensuring the privacy of your personal information.
- Occasionally we make our mailing list available to like-minded organisations. If you do not wish to receive third party mailings, please contact WWF on 1800 032 551 or send us an email.
- We will always provide you with the opportunity to receive no mailings from us.
- We comply with the Australian Federal Privacy Act
- We comply with the Australian Direct Marketing Association's (ADMA) Code of Practice
Our policy
What personal information do we collect?
Personal information
Information such as name, address, telephone number, e-mail address, date of birth or bank details you provide is collected in connection with specific activities including donations, campaigns, feedback, surveys, e-mail bulletins and petitions.
Non-personal information
WWF collects web usage data like numbers and frequency of visitors, pages accessed and files downloaded. This helps us determine how much our visitors use parts of the site, how many people visit on a regular basis and the usefulness of our pages. This information doesn't tell us anything about who you are or where you live - it simply allows us to monitor the effectiveness of our website.
Why do we collect personal information?
You do not have to disclose any personal information to us, but we do need certain information in order to provide specific services or information to you. Personal details will be used for the purpose for which it is collected (e.g. processing a donation, completing a merchandise order, locating a volunteer opportunity) and/or to provide you with WWF correspondence. We may also use this information to keep you up to date about changes to our website or WWF activities. If there is any information you would rather not receive from us, you can email us or call the Supporter Relations Team on 1800 032 551.
Where is the information held?
Personal information submitted through the forms on this website (or mailed or faxed to us) is held in our databases at our head office in Sydney.
Your right to access your information
At any time you can ask us for a copy of the personal information we have on file about you, or request a correction or deletion of information.
Information for under 18s
If you are under 18, be sure to obtain your parent's or guardian's permission before you send any information about yourself (your name, address, e-mail address, etc.) to us or anyone else over the Internet. We encourage parents to get involved with their children's usage of the Internet, and to be aware of the activities in which they are participating.
How can I change my details?
If you are a WWF supporter you can update your contact information by:
- Call - Supporter Relations - 1800 032 551
- Email - Enquiries
- Post - WWF-Australia, GPO Box 528, SYDNEY NSW 2001
Remember to include your old contact details and supporter number (if known).
If you have any questions about our privacy policies or require a fact sheet, please contact us.
