Symbolic animal adoption

Yes – donations of $2 or more are tax-deductible.

For ongoing monthly donations, we’ll send you a tax receipt at the end of financial year for all the monthly donations received. For single donations, we send a receipt shortly after each donation has been processed.

You should expect to receive your pack in 10 – 15 business days, however please note there may be a slight delay in delivery due to external factors. If you donated by direct debit please allow up to five extra working days for your payment to clear. We’ll keep you posted via email as soon as the parcel is on its way. And if you want to beat the post, you can instantly download a copy of your adoption certificate via a link in the confirmation email.

No, please note that we are not able to send adoption packs to addresses outside Australia.

If you've opted to give via a credit or debit card, your first donation will be processed instantly. If you've chosen to pay via your bank account, the direct debit needs to be approved by your bank. This process can take up to a week. 

For regular gifts, your ongoing donations will be processed on the 24th of each month. If the 24th falls on a weekend or public holiday, the transaction will be processed the following day. 

If you've got any questions or concerns, please give us a call on 1800 032 551 or send an email to enquiries@wwf.org.au. We're available Monday - Friday, 9:00 am - 5:00 pm (AEST), excl. public holidays. 

WWF‑Australia’s symbolic adoption lets you support a species without adopting a live animal. When you choose a wombat, koala, platypus, eastern quoll or another species, your donation funds vital conservation work, including restoring and protecting habitats, reintroducing species, and supporting research and advocacy. The animal in your adoption pack represents its entire species, so your gift benefits whole populations and ecosystems. It’s a meaningful way to make a lasting difference, whether for yourself or as a gift.

Our planet’s wildlife is rapidly disappearing and funds from adoptions help protect some of our most important species. Monies raised from adoptions are unrestricted, helping support our wider work protecting wildlife and nature. As our work varies across species and projects and in response to our ever-changing environment, this ensures we have the flexibility to respond in the most impactful way.

Absolutely. The WWF-Australia website is fully secure. All pages are encrypted using SSL (Secure Sockets Layer), which you can identify by the page address beginning with “https”.

All donations are processed securely by Stripe, a PCI DSS Level 1 certified payment processor—the highest level of certification in the payments industry.

Stripe uses advanced security measures—including encryption, tokenisation, and real-time fraud detection—to protect your credit card information during and after the transaction. WWF-Australia also works with partners who are required to maintain PCI DSS compliance and implement robust security controls.

Your trust is important to us, and we are committed to maintaining the highest standards of data protection.

We accept MasterCard, Visa and American Express. For single donations, we also accept PayPal.

You can easily update it on our secure web page here or you can email our Supporter Relations team: hello@wwf.org.au or phone 1800 032 551.

Yes. It’s completely up to you whether you choose to receive a plush toy as part of your adoption. When choosing your pack, select “Just the pack” if you don’t wish to be sent a plush toy.

Contents of the welcome pack are subject to availability. If there is a delay or your chosen plush is no longer available, we will do our best to notify you as soon as possible and offer an alternative. To ensure delivery, please check if the address you have provided is correct before proceeding to payment.